I was queuing up for Kentucky just now when the lady infront of me got very frustrated with the service staff and started shouting at her.
I think the staff is rather new and seems quite blur. The lady ordered a set meal which comes with a coleslaw and a mashed potato. But she told the staff that she doesn’t want the coleslaw and wanted a mashed potato instead. But the staff forgotten about it and placed the coleslaw into her take away box. The lady was so pissed off that she started scolding the staff. It was so bad that the manager have to step in and remove the coleslaw from the box.
Eeerr….. but excuse me. But it’s just a bloody coleslaw. If the staff forgets your special request, just remind her nicely. There is no need to scold a service staff over such small matters. In fact, there isn’t any need to scold a service staff. If they do anything wrongly, just tell them nicely and they will fix it. They are human afterall. Respect them.
Sigh. Why do some people behave like they are the king/queen just because they are paying customers? I really feel sorry for the service staff...
2 comments:
aii what to do, some people have that mentality, unfortunately. Being in service line, it's one of the thg that we gotta face whether we like it or not ... rite. Sedihnya.
yeah lo.. as for me, i don tink i can work in the service line.. cos i tink i don hv the patience.. these puten shud let them try n work as a service crew one day and let them feel how it feels like to be treated that way..
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